Location: Child Support Division
601 Northwest 1st Court
Miami, Florida 33136
Position Overview
The Child Support Division (Call Center Unit) is hiring to fill our training class beginning June 2, 2025. These positions work in a Call Center environment providing excellent customer service to the Public by assisting with in-coming calls. The work shifts for these positions will be between 8:00 a.m. and 5:00 p.m.
The Job Responsibilities are:
The Minimum Requirements are:
The Preferred Qualifications and Skills are:
Specific Skills and Characteristics:
The Successful Candidate must be able to:
*Note: The annual salary includes a 23.8% Cost Area Differential followed by $2400.00 Public Contact pay differential of $2400.00 which would be removed if the selected candidate is moved out of the position.
To apply for this position, please complete and submit an application, and updated resume to: [email protected]., with the Subject: Case Analyst – Call Center.
Applications can be downloaded from our website at: www.miamisao.com
The State Attorney’s Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without prior written or other notice. All information provided by the candidates is subject to verification. False statements or omission of information on any resume materials may be grounds for non-selection, withdrawal of a selection or dismissal.
External Candidates will be considered
Equal Employment Opportunity/Affirmative Action Employer