Victim Witness Specialist II – Children’s Courthouse

Position

Victim Witness Specialist II – Children’s Courthouse
(Formerly Known as Victim Witness Counselor I)

Location

Miami-Dade Children’s Courthouse 
155 N.W. 3rd Street
Miami, Florida 33128

Position Overview:

This position requires extensive phone contact with victims and witnesses along with high-volume case, which consists of coordinating witness appearances for trial and depositions. The work schedule for this position is Monday through Friday 8:30 a.m. to 5:00 p.m., but flexibility of the work schedule is needed. 

The Job Responsibilities are:

  • Preparing weekly availability lists for trial
  • Assessing victims’ needs and making appropriate referrals to community resources for victims’ assistance
  • Preparing witness locates
  • Processing return mail
  • Coordinating transportation of victims and witnesses for depositions, satellite depositions, and court hearings
  • Assisting the Assistant State Attorneys when preparing for trial
  • Performing extensive phone work with victims and witnesses
  • Assisting the check in booth when necessary
  • Performing other related duties as assigned

The Minimum Requirements are:

  • Bachelor’s Degree or,
  • Associate Degree and one (1) year experience with work in the area of criminal justice, social science, counseling, public contact/customer service or,
  • An equivalent combination of training and experience
  • Successful completion of the Skills Test

The Preferred Qualifications and Skills are

  • Being fluent in English and Spanish or English and Creole
  • Having customer service experience

Specific Skills and Characteristics are:

The Successful Candidate must be able to:

  • Possess and demonstrate excellent oral and written communication skills
  • Possess and demonstrate excellent organizational and interpersonal skills
  • Possess and demonstrate being detailed oriented
  • Work effectively under pressure and meet stringent time constraints
  • Work effectively with all levels of staff and the public
  • Possess and demonstrate significant knowledge of computer programs
  • Handle large volume of calls

Starting Annual Salary:  $24,421.08

To apply for this position, please complete and submit an application, and updated resume to: SAOJobs@MiamiSAO.com.  Applications can be downloaded from our website at:  www.miamisao.com.

The State Attorney’s Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without prior written or other notice.  All information provided by applicants is subject to verification and background investigation.  False statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.

Insurance benefits, vacation package and Florida Retirement System Pension benefits are offered with this position

Internal and External Candidates will be considered
Equal Employment Opportunity/Affirmative Action Employer