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Clerical Specialist III – Domestic Violence Misdemeanor Unit

Location:    Courthouse Center

175 Northwest 1st Avenue

Miami, FL 33128

Position Overview

This position is responsible for meeting and greeting all visitors, and answering the main phone line for  the Domestic Violence Misdemeanor Unit and serving as the first point of contact. The schedule for this position is 8:30 a.m. to 5:00 p.m.

The Job Responsibilities are:

  • Assisting with coordination of scheduled appointments
  • Ensuring that all visitors are properly screened
  • Acquiring and verifying proper identification prior to providing building access
  • Providing proper announcement of visitor and/or client arrival, deliveries, walk-ins and inquires
  • Conducting detailed research in various databases to locate case information
  • Researching the system to determine the appropriate location for visitors who arrive without case and/or appointment information
  • Providing community resources information when applicable
  • Conducting extensive phone contact with the public
  • Providing callers with information and directing their calls to the correct personnel, agency and/or division
  • Processing all incoming mail and routing all departmental mail accurately and accordingly
  • Working closely with the Legal Assistants in the Unit and providing telephone coverage as needed
  • Serving as a back-up to the Mail and File Room Clerical Staff
  • Performing other related duties as assigned

The Minimum Requirements are:

  • High School Diploma or its equivalent
  • Two (2) years clerical or general office experience

The Preferred Qualifications and Skills are:

  • Fluency in English and Spanish

Specific Skills and Characteristics:

 The Successful Candidate must be able to:

  •  Possess and demonstrate working knowledge of computer programs
  • Possess and demonstrate excellent verbal communication skills
  • Possess and demonstrate excellent organizational and interpersonal skills
  • Deal effectively with all levels of staff
  • Work effectively under pressure and with time sensitive constraints
  • Be detailed oriented
  • Be adaptable to change
  • Be flexible with the work schedule
  • Be susceptible to the needs of the general public and members of the legal/law enforcement communities

 STARTING ANNUAL SALARY:  $31,200.00

 To apply for this position, please complete and submit an application, and updated resume to: SAOJobs@MiamiSAO.com., with the Subject: Clerical Specialist III – CHC. Applications can be downloaded from our website at:  www.miamisao.com.

 

The State Attorney’s Office reserves the right to modify the conditions of this job announcement or to withdraw the announcement without prior written or other notice.  All information provided by applicants is subject to verification and background investigation.  False statements or omission of information on any application materials may be grounds for non-selection, withdrawal of an offer of employment, or dismissal after being employed.

 

Insurance benefits, vacation package and Florida Retirement System Pension benefits are offered with this position

Internal and External Candidates will be considered
Equal Employment Opportunity/Affirmative Action Employer

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